Arhaus Logo shipping costs and times

OUR HISTORY, OUR COMMITMENTS TO YOU

 

Arhaus is proud to celebrate over twenty years of success as one of the nation’s premier fine home furnishings retailers. 

 

Founded in 1986 – Committed to Design, Craftsmanship, Service and Responsibility

 

What transforms four walls into a space for inspired living?  In 1986, this question spurred our founders to create Arhaus.  We believed then as we do now that great design, natural materials and exquisite craftsmanship could enhance not just a home but also the lives of the people who live there.

 

We started by renovating an historic 130-year old building on the Cuyahoga River to serve as showroom, warehouse and corporate office.  Then we took to the road, knocked on workshop doors, and searched out craftsmen and artisans to partner with us.  Together we created quality products that reflected a modern sensibility, yet delivered timeless appeal.  Our customers responded with wonderful support and with their ideas and inspiration.

 

Our company founder, who continues to manage the business today, demanded uniformly excellent customer service from everyone on the new Arhaus team.  At a time when retail service quality seemed to be declining everywhere, Arhaus became a safe harbor where associates actually knew product details and also knew how to listen to the customer.  For us-- it has always been a lifelong relationship, not a transaction.

 

We were also firmly committed to respect the earth and to use only renewable resources.  This was never a business choice.  It is an ideal that reflects on who we are and what we care about.  Nature is our inspiration.

 

We knew that we would succeed if we remained true to this vision of beauty, craftsmanship, service and responsibility. 

 

Successful Expansion and an International Family of Customers, Associates and Craftsmen

 

We have enjoyed sustained and carefully managed growth every year since 1986.  Today, we operate over thirty retail locations in thirteen states with over 550 associates, as well as an international internet and catalog delivery business. 

 

We are very grateful for the success that our loyal Arhaus customers have made possible.  We honor them by staying true to the ideals that brought them to us in the first place. 

 

Our carefully chosen Arhaus associates only try harder each day to combine great design with outstanding construction and to surprise our customers with truly exceptional service. 

 

We have only become more committed to environmentally sound product design and to business operations that will help preserve our delicate environment. 

 

We are very proud that so many of our original associates and suppliers are still with us.  Our products also endure as fine furnishings should.  Our furnishings are already handed down among new generations, bringing new members to a much larger, international family of Arhaus customers, associates and craftsmen.

 

Arhaus Today – Five Ways We Will Continue To Delight Our Customers

 

We remain committed to delight our customers in each of the five areas listed below.  Please click below for more information:
 

EXCLUSIVE ARHAUS DESIGN  

Our in-house design organization is simply the finest in the industry.  Customers (and competitors) routinely shop our stores for inspiration, insights and ideas.   

A WORLDWIDE FAMILY OF ARTISANS AND CRAFTSMEN

  

We search the world for suppliers that have the resources and artistry necessary to bring our exclusive designs to life.  Our product quality is exceptional.  We stand behind it with a no worry warranty.

SERVICE EXCELLENCE-- A LIFELONG RELATIONSHIP

 

We only hire people that love home furnishings and love helping others.  We constantly train so that we can answer your questions and offer ideas.  We stay with you after the sale.  It is a lifelong relationship.

SAFE, CONVENIENT, RESPECTFUL DELIVERY

 

We continue to operate our own delivery fleet.  We work tirelessly to ensure that you receive safe, courteous and knowledgeable delivery and set-up.  We respect your home and your privacy in all we do.

ENVIRONMENTAL ACTION, SOCIAL RESPONSIBILITY  

We have always been committed to conservation and have never used wood from the world’s endangered rain forests.  We also act to renew and re-use materials whenever appropriate.

Arhaus Dashboard
Store FinderArhaus Credit CardSign up for EmailAbout ArhausDay of Delivery TrackingCustomer Survey
Product CareContact UsCareers at ArhausShipping Costs & TimesDesign A Room
Charitable ContributionsSecurity & PrivacySite DirectoryTerms & Conditions
©2008 Arhaus Furniture. All rights reserved.