Worry-Free Protection Plans include coverage for fabric and leather upholstery, dining, bedroom, desk, wall and occasional collections. The Protection Plan document governs all coverage, terms and conditions for any covered items.
Please Note: Our Worry-Free Protection Plans do not cover relics, revivals and other one-of-a-kind items, outdoor furniture, live edge furniture, mattresses, box springs, rugs, accessories, accessory mirrors, lighting, jewels, soft goods, draperies, tabletop items, artwork, fresh décor, floor samples and wallpaper.
When a covered accident happens, Worry-Free Protection Plans offer the assistance you need—delivered by furniture experts with an unparalleled reputation for excellent customer service.
Coverage extends for five (5) full years from the date we deliver your new furniture. Any new product order(s) requires its own protection plan. A full replacement of your piece fulfills the Protection Plan’s agreement.
Your Arhaus manufacturer’s warranty covers manufacturer’s defects. If there is overlapping coverage between the manufacturer’s warranty coverage and your Worry-Free coverage, the Worry-Free coverage will take effect upon the expiration of the manufacturer’s warranty.
We pride ourselves on offering live customer service representatives to assist you via the toll-free number on your protection plan document. Contact us by phone, online or by sending an email within 30 days of noticing the accident. 1.800.404.9361, firstname.lastname@example.org
To expedite the process you will be asked to fill out a Service Request Form to the best of your ability. This will clarify which piece of furniture was damaged, the extent of damage to your piece, when and where the accident occurred. You can also submit photos. This packet will be reviewed to determine if an in-home service can repair the damage. Please read your protection plan document for complete coverage details.
The cost of our Worry-Free Protection Plan is based on the total price of qualified products before tax and is designed to be reasonably priced compared to the costs of hiring an independent furniture repair technician or purchasing new furniture. Contact an online Design Consultant for pricing and additional information 1.866.427.4287
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