• Arhaus collections are crafted by artisans from around the world and are expertly designed to withstand everyday use. However, as even the best-made furnishings and décor are not indestructible, normal wear and tear will reflect use and care.
• Handcrafted rugs may vary in design, color, pattern, size, and weight; adding character to each piece and making it truly unique.
• We recommend consulting a rug professional for thorough cleaning.
Wool rugs should only be cleaned with products designed specifically for wool.
• Shedding is inherent to wool rugs and occurs primarily in the first 3-6 months. Regular vacuuming will reduce shedding over time.
• Use rug pads to protect your rugs and floors from transfer and wear—and to prevent sliding and slippage with use.
• Use rug protectors under the legs of heavy furniture to minimize damage and wear.
• Rotate rugs every three months to avoid uneven fading and wear.
• Avoid sources of excess heat or abrasion, which could damage rug fibers, and avoid exposure to direct sunlight, which could cause fading and discoloration.
• Fibers may sprout or shed from your rug, relative to traffic and wear. This is normal, and loose threads may be trimmed with household scissors. Do not pull loose or sprouting threads, which could cause further damage.
• Dirt, food, and other loose debris can be scraped from your rug with a dull instrument.
• Rugs should be vacuumed in one direction (not back and forth) using handheld brushless attachments to prevent the pulling of threads. Brooms or carpet sweepers are preferred.
• Before cleaning, pre-test cleaners for color loss and compatibility by applying a small amount to a hidden section of material. After cleaning, blot dry with a towel or hang to dry.
• Spills should be removed immediately by blotting with a clean, absorbent, white cloth, lukewarm water, and mild soap.
