Crafted with a unique twist on classic shag design, these flawless rugs integrate cool and casual comfort into contemporary style. Each beautiful piece is handwoven by Indian artisans using 100 percent New Zealand wool with a plushness that envelopes your space in wonderful warmth.
Wool rugs are prone to shedding. All rugs will shed more in high-traffic areas.
Avoid excessive heat or abrasion.
Avoid exposure to direct sunlight, which may cause discoloration.
Rotate occasionally to distribute wear.
Use a rug pad to avoid transfer and limit wear.
Use rug protectors under legs of heavy furniture.
Clip loose ends or shedding fibers with scissors; do not pull.
Vacuum with handheld brushless attachment to prevent pulling of threads. Brooms or sweepers are preferred.
If reversible, vacuum both sides if possible.
Spills should be removed immediately.
Scrape off food or debris with a dull instrument.
Spot-clean by blotting with a clean undyed cloth, lukewarm water and mild soap.
Blot dry with towel, or hang to dry.
Test cleaning solvents on a hidden area first.
Not machine washable.
For indoor use only.
Store in a dry, well-ventilated area and turn occasionally to equalize wear.
Use a professional rug cleaning expert as needed.
Shipping & Returns
We maintain a 14-day return policy. Should you discover a manufacturer defect or damage upon delivery, please notify our Concierge Team immediately 1.866.427.4287. To process a return or exchange, we require the original receipt. A 10% restocking fee and redelivery fee will be applied to merchandise returned or exchanged for reasons other than manufacturer’s defect or damage. Please note: Special Order merchandise cannot be returned, cancelled or exchanged for any reason other than manufacturer defect or damage. A 50% deposit is required at the time of purchase. Please Note: Discontinued and Clearance items cannot be returned or exchanged. Before finalizing your purchase, please verify clearance measurements of doors, stairways, elevators and hallways. Delivery and shipping fees are not refundable should your ordered items not fit through these areas. For more information, please see our Terms & Conditions.