• Arhaus collections are crafted by artisans from around the world and are expertly designed to withstand everyday use. However, as even the best-made furnishings and décor are not indestructible, normal wear and tear will reflect use and care.
• Handcrafted rugs may vary in design, color, pattern, size, and weight; adding character to each piece and making it truly unique.
• Vacuum your Performance Rug regularly. Do not use a beater brush.
• Spot-clean your Performance Rug by blotting it with a cotton cloth or white paper towel.
• Spills should be removed immediately by blotting with a clean, absorbent, white cloth, lukewarm water, and mild soap.
• For stubborn stain removal, non-chlorine bleach can be used if diluted correctly. Use one part bleach per two parts water and make sure to rinse thoroughly. Bleach is recommended only for 100% polyester Performance Rugs and should not be used on any other type of rug.
• For overall cleaning, spray your Performance Rug with a mixture of mild detergent and water. Rinse thoroughly to remove any soap, and allow the rug to air-dry.
• Outdoor-safe products require regular care and cleaning and should be stored inside when not in use to preserve their longevity. Leaving a Performance Rug in continuous rain or humidity can cause deterioration and mold. If a rug is left in the rain, we recommend hanging it on a railing in sunlight until it has dried out.
• Avoid exposure to heavy rain or standing water, which could cause damage and weaken fibers.
• To prolong the life of your Performance Rug, we recommend storing it inside during inclement weather and winter month and using an indoor/outdoor rug pad.
• Handcrafted rugs may vary in design, color, pattern, size, and weight; adding character to each piece and making it truly unique.
• Use rug pads to protect your rugs and floors from transfer and wear—and to prevent sliding and slippage with use.
• Use rug protectors under the legs of heavy furniture to minimize damage and wear.
• Rotate rugs every three months to avoid uneven fading and wear.
• Avoid sources of excess heat or abrasion, which could damage rug fibers.
• Avoid exposure to direct sunlight, which could cause fading and discoloration.
• Fibers may sprout or shed from your rug relative to traffic and wear. This is normal. Loose threads may be trimmed with household scissors.
• Do not pull loose or sprouting threads, which could cause further damage.
• Dirt, food, and other loose debris can be scraped from your rug with a dull instrument.
• Rugs should be vacuumed using handheld brushless attachments to prevent the pulling of threads. Brooms or sweepers are preferred.
• Before cleaning, pre-test cleaners for color loss and compatibility by applying a small amount to a hidden section of material.
• After cleaning, blot dry with a towel or hang to dry.
