• Arhaus collections are crafted by artisans from around the world and are expertly designed to withstand everyday use. However, as even the best-made furnishings and décor are not indestructible, normal wear and tear will reflect use and care.
• Artisan-crafted furnishings made from natural wood with hand-applied finishes may vary in color, pattern, shape, and texture, making each truly unique.
• Furniture made from natural wood may move slightly as temperature and humidity cause the wood to expand and contract. This is normal and should be expected from season to season.
• Ensure your furniture sits in a level position to ensure the longevity of your piece, as frames tend to warp if standing on an uneven surface.
• Occasionally dust lacquered wood surfaces with a soft, dry cloth and non-wax furniture polish to keep finishes looking their best.
• For best results, follow use instructions for all cleaning products carefully. Do not over apply.
• To prevent moisture damage (like water rings), wipe up spills immediately with a soft, dry, undyed cloth.
• Do not clean using abrasives, harsh, corrosive chemicals, or care products containing ammonia or silicone, as these could damage finishes and surfaces.
• Gently polish glass components with glass cleaner. Wipe clean with a soft cloth.
• Avoid placing indoor furnishings in direct sunlight or near sources of heat or moisture, as this could cause cracking or changes in finishes.
• When assembling new wood furnishings, avoid overtightening hardware as this could cause cracking.
• Never place hot dishes directly on wood surfaces as this could cause scorching. Similarly, prolonged use of hot electrical equipment may also cause scorching.
• Protect surfaces from incidental marks (like scratching, scorching, and water marks) by using coasters, trivets, felt pads, and non-plastic mats.
• Lift wood furniture when moving. Do not drag, as this could loosen joinery and damage your piece.
• Do not lean back in chairs, and avoid using chair stretchers or table pedestals as footrests.