• Whether handwoven or hand-knotted; made from durable natural fibers or soft hand-spun cotton, our artisan-made rugs are meticulously assembled with exquisite craftsmanship, design, and attention to comfort.
• Handcrafted rugs may vary in design, color, pattern, size, and weight; adding character to each piece and making it truly unique.
• Use rug pads to protect your rugs and floors from transfer and wear—and to prevent sliding and slippage with use.
• Use rug protectors under legs of heavy furniture to minimize damage and wear to rug fibers.
• Rotate rugs occasionally to distribute wear from traffic.
• Avoid sources of excess heat or abrasion as this could damage rug fibers.
• Avoid exposure to direct sunlight, as this could cause fading and discoloration.
• Fibers may sprout or shed from your rug relative to traffic and wear. This is normal. Loose threads may be simply trimmed with household scissors.
• Do not pull loose or sprouting threads as this could cause further damage to your rug.
• Dirt, food, and other loose debris can be scraped from rugs with a dull instrument.
• Rugs should be vacuumed using handheld brushless attachments to prevent the pulling of threads. Brooms or sweepers are preferred.
• If your rug is reversible, vacuum or sweep both sides if possible.
• Before cleaning, pre-test cleaners for color loss and compatibility by applying a small amount to a hidden section of material.
• Spills should be removed immediately by blotting with a clean, absorbent, white cloth, lukewarm water, and mild soap.
• After cleaning, blot dry with a towel or hang to dry.
• Periodically consult a professional cleaner for a thorough cleaning.
