• Arhaus collections are crafted by artisans from around the world and are expertly designed to withstand everyday use. However, as even the best-made furnishings and décor are not indestructible, normal wear and tear will reflect use and care.
• Artisan-crafted furnishings made from natural wood with hand-applied finishes may vary in color, pattern, shape, and texture, making each truly unique.
• Arhaus finishes may change over time, and natural wood may display small splits, knots, joint lines, or other features that will add character to your piece without affecting its quality or performance.
• Furniture made from natural wood may move slightly as temperature and humidity cause the wood to expand and contract. This is normal and should be expected from season to season.
• Ensure your furniture sits in a level position to ensure the longevity of your piece, as frames tend to warp if standing on an uneven surface.
• Our wood furnishings are sealed with lacquer, adding a protective (but not indestructible) barrier, and can be easily spot-cleaned using a mild soap, water, and a soft undyed cloth as needed. Dry immediately to prevent marks from forming.
• Occasionally dust lacquered wood surfaces with a soft, dry cloth and non-wax furniture polish to keep finishes looking their best.
• Metal surfaces should be dusted regularly with a soft, dry cloth to remove any particles or loose dirt. Avoid contact with excessive moisture.
• For best results, follow use instructions for all cleaning products carefully. Do not over apply.
• To prevent moisture damage (like water rings), wipe up spills immediately with a soft, dry, undyed cloth.
• Do not clean using abrasives, harsh, corrosive chemicals, or care products containing ammonia or silicone, as these could damage finishes and surfaces.
• Avoid placing indoor furnishings in direct sunlight or near sources of heat or moisture, as this could cause cracking or changes in finishes.
• When assembling new wood furnishings, avoid overtightening hardware as this could cause cracking.
• Never place hot dishes directly on wood surfaces as this could cause scorching. Similarly, prolonged use of hot electrical equipment may also cause scorching.
• Protect surfaces from incidental marks (like scratching, scorching, and water marks) by using coasters, trivets, felt pads, and non-plastic mats.
• Lift wood furniture when moving. Do not drag, as this could loosen joinery and damage your piece.
• Avoid using table bases as footrests.
