WHAT IS THE ARHAUS TRADE PROGRAM?

Our New Arhaus Trade Program is an exclusive membership program that offers special discounts and services to Design Professionals.

WHO IS ELIGIBLE FOR THE NEW ARHAUS TRADE PROGRAM?

Our program is open to credentialed design professionals, including interior designers, architects, stagers, landscape architects, and members of recognized design associations who reside in the United States, U.S. territories, Canada, or Mexico.  Membership is contingent upon receipt of a completed application along with approved credentials.

HOW DO I APPLY FOR THE NEW ARHAUS TRADE PROGRAM?

Visit arhaus.com/trade-services and fill out an application online.

To be eligible, prospective Arhaus Trade Members must present two forms of documentation from two different categories:

1) A business license OR a valid membership card from one of the approved professional organizations as listed on the application.

2) A business card with your design profession, professional design website, or professional social media handle.

WHAT HAPPENS AFTER I APPLY?

After your application and documents have been submitted, we will email you within two business days with an update.

If approved, you’ll receive an email with your NEW Trade ID, which you’ll provide when shopping in our showrooms and at Arhaus.com. You’ll also gain access to your personalized Trade Dashboard, where you can manage your account by logging in with the email address and the password you provided when applying.

HOW DO I PLACE TRADE ORDERS?

In Showrooms: Provide your Trade ID at checkout to receive your discount. If you’re unable to locate your Trade ID, an in-store Design Consultant can easily look it up using the email address or phone number associated with your NEW Arhaus Trade Program account. Please note: Clients are not permitted to use your Trade ID for showroom purchases. You must be present to provide your Trade ID at checkout.

Online: Log in to Arhaus.com or enter your email associated with your NEW Trade Account at checkout to activate your discount.

By Phone/Email: Our dedicated Trade Sales Team can also assist with online orders. Email us at [email protected] or call 866-427-4287 and select option 4, then option 1 to speak with our Trade Sales Team.

HOW DO I RECEIVE TAX EXEMPTIONS?

To qualify, please provide a copy of your valid tax exemption certificate for each state where merchandise will be delivered. You may submit this information during the application process or upload to your personalized Trade Dashboard. Currently, tax-exempt purchases can only be made in our showrooms or through our Trade Sales Team via phone or email.

Requests for tax exemption will be accepted or denied and finalized within five business days of application approval for the NEW Arhaus Trade Program. If the billing information on the order does not match the information on your tax exemption certificate, taxes cannot be removed from your purchases.

Please note: If you need help processing your tax exemption certificates, please email [email protected] or call 866.427.4287, option 4, then option 2.

HOW DO I ACCESS MY TRADE DASHBOARD?

Your personalized Trade Dashboard is a helpful resource that lists your profile information, order status and order history, tear sheets, client wish lists, and much more. After you submit your application for the NEW Arhaus Trade Program, your personalized Trade Dashboard will be created. Visit arhaus.com/trade-services and log in using the email address and password you provided when applying.

WHO SHOULD I CONTACT FOR…

Samples, product information, or a quote?    
To request samples, product information or quotes, visit your local showroom or email [email protected]

Questions about an open order placed at a showroom?
Contact your local showroom.

The status of an account?
[email protected]

General questions about the Trade Program? 
[email protected]

Placing an online order or questions about an existing online order?
[email protected] or 866.427.4287, option 4 then option 1

Delivery issues?
[email protected] or 866.427.4287, option 3

View the New Arhaus Trade Program Terms and Conditions here.