Arhaus New Trade Program Terms & Conditions
MEMBERSHIP
Membership in the New Arhaus Trade Program (“NATP”) is open to individual design professionals and related businesses only. Membership is contingent upon receipt of a completed application and approved credentials, which include both:
1) A valid Business License OR a valid membership card from one of the approved Professional Organizations including:
- AIA (American Institute of Architects)
- Art Directors Guild
- ASID (American Society of Interior Designers)
- ASLA (American Society of Landscape Architects)
- ASP (Accredited Staging Professional)
- CID (Certified Interior Decorators International)
- IDS (Interior Design Society)
- IFDA (International Furnishings and Design Association)
- IIDA (International Interior Design Association)
- IRIS (Interior Redesign Industry Specialists)
- NCIDQ (National Council for Interior Design Qualification)
- NKBA (National Kitchen and Bath Association)
2) A Business Card with your Design Profession listed, your Professional Design Website or Professional Social Media address.
The NATP is intended for interior designers, design firms, architects, architecture firms, stagers, home developers, and other credentialed design professionals. Continued membership in the NATP is contingent upon remaining a licensed business. You must be a U.S. resident of the age of majority in your state of residence (at least eighteen (18) years of age in most U.S. states; at least nineteen (19) years of age in Alabama and Nebraska), to enroll in or use the NATP. Approved members will receive an email within 2 business days of approval of their application confirming membership and benefits. Company-wide or group memberships will be granted.
If you are a current member of the legacy Arhaus Trade Program (now renamed as “ARHAUS CIRCLE”) and wish to move to the new Arhaus Trade Program (“NATP”) you may do so by applying for the new program. If approved for the NATP, your ARHAUS CIRCLE account will be deactivated and any orders allocated to your previous account prior to approval will be paid out based on the current commission schedule.
Membership is a privilege and is not transferable. Subject to the terms herein, a Trade ID must be presented at the time of purchase, whether it is at a participating Arhaus store, through the Trade Sales team, or online, in order to receive the NATP membership discount. Membership discounts will not be applied to gift card purchases. It is the responsibility of the member to notify Arhaus of any changes in his/her contact information or eligibility. Members can update their information by visiting their Trade Dashboard at https://www.arhaus.com/pages/trade-services or by calling a Trade Program Specialist at 866-427-4287, Option 4, Option 2. Misuse of your membership will result in membership termination. "Misuse" includes, without limitation: unauthorized use of Arhaus trademarks or proprietary information; false or disparaging representations concerning Arhaus products, services, or employees; reselling Arhaus products through their own ecommerce site or any other retail outlet or website; transfer of membership; allowing others outside your business to use your Trade ID Number; failing to notify Arhaus of ineligibility, or submitting false, expired, or misleading information in connection with a membership application or any required renewal.
PURCHASE
Members receive at least a 30% discount on regularly priced products purchased online and/or in-stores, with no minimum purchase. Product exclusions apply. The NATP membership discount does not apply to purchases made at the Loft clearance locations, sales under the Arhaus Contract Program, sales under the ARHAUS CIRCLE Program, or employee sales, and is not valid on Worry-Free Protection Plans, floor samples, shipping or delivery fees or taxes. Membership discount does not apply to any purchases made prior to enrollment in the NATP. The Membership discount is not redeemable for cash.
Arhaus reserves the right to change the list of NATP-eligible items in its sole discretion at any time.
Product returns are subject to the applicable return policy and will be credited (as applicable) at the membership discount rate.
TAX-EXEMPT PURCHASES
For a purchase to be tax exempt, a reseller license must be verified and approved. Member will be required to use his/her own credit card or other legal tender for any tax-exempt Trade Program purchases.
At this time, Tax-exempt Trade Program purchases must be made in store or with a Trade Program Specialist.
Members may cancel their Membership at any time and for any reason by calling our Dedicated Trade Line at (866) 427-4287, Option 4 and then Option 2
If you request a tax exemption, you must provide Arhaus with a resale certificate for each state where items are being delivered. A resale certificate must be provided with each order.
Arhaus respects your privacy. When you choose to become an NATP member, Arhaus will collect and use information about you and/or your business, some of which may include personal information about you and your employees. For example, we collect your name, phone number, email address, and any information included in your NATP application. The information you provide may be shared with our service providers as needed to operate the NATP. By becoming a member, you consent to such collection and use.
You will receive email communications from us regarding your account, including, but not limited to, transaction and payment information and program updates such as material changes to these Terms & Conditions (“Account Communications”). You may also receive email communications from us about events and promotions (“Marketing Communications”). You may unsubscribe from Marketing Communications by clicking the “unsubscribe” link found in every commercial email we send, or by sending a request to unsubscribe to [email protected]. However, unsubscribing from Account Communications may terminate your membership in the NATP.
In no event will Arhaus be liable for any loss of profits, loss of use, incidental, consequential, indirect, or special damages arising out of your membership in or ineligibility for the NATP.
You agree to these Terms & Conditions and attest that you are not affiliated with Arhaus, its parent or affiliates, and nothing herein shall be construed to create in any manner whatsoever any employer-employee, principal-agent, partnership, or joint venture relationship between you and Arhaus, or any of your agents, subcontractors, or employees.
These Terms & Conditions shall be construed and controlled by the laws of the State of Ohio. Any litigation arising out of these Terms & Conditions shall take place in Cleveland, Ohio, and all parties irrevocably consent to jurisdiction of the state and federal courts of Ohio. Arhaus’ liability for any action under the NATP and these Terms & Conditions shall be limited to $10,000.00, costs and fees included.
Arhaus may alter or cancel the NATP or change these Terms & Conditions from time to time, including without notice. Arhaus will post changes to the NATP at arhaus.com/trade-services. Any changes to the Terms & Conditions become effective immediately upon being posted, and your continued use of your membership constitutes your agreement to the then-current Terms & Conditions. Arhaus reserves the right to make all membership determinations, including the eligibility of current or former affiliates of Arhaus, at its sole and absolute discretion.
By participating in the NATP, you agree to make required disclosures, if any, to your clients and/or brokers.