Arhaus collections are crafted by artisans from around the world and are expertly designed to withstand everyday use. However, as even the best-made furnishings and décor are not indestructible, normal wear and tear will reflect use and care.
Handcrafted rugs may vary in design, color, pattern, size, and weight; adding character to each piece and making it truly unique.
Use rug pads to protect your rugs and floors from transfer and wear—and to prevent sliding and slippage with use.
Use rug protectors under legs of heavy furniture to minimize damage and wear to rug fibers.
Rotate rugs every 2 months to distribute wear from traffic and to avoid uneven fading.
Avoid sources of excess heat or abrasion as this could damage rug fibers.
Avoid exposure to direct sunlight, as this could cause fading and discoloration.
Fibers may sprout or shed from your rug relative to traffic and wear. This is normal. Loose threads may be simply trimmed with household scissors.
Do not pull loose or sprouting threads as this could cause further damage to your rug.
Dirt, food, and other loose debris can be scraped from rugs with a dull instrument.
Rugs should be vacuumed using handheld brushless attachments to prevent the pulling of threads. Brooms or sweepers are preferred.
If your rug is reversible, vacuum or sweep both sides if possible.
Before cleaning, pre-test cleaners for color loss and compatibility by applying a small amount to a hidden section of material.
Spills should be removed immediately by blotting with a clean, absorbent, white cloth, lukewarm water, and mild soap.
After cleaning, blot dry with a towel or hang to dry.
Periodically consult a professional cleaner for a thorough cleaning.

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